Orders are usually dispatched within 1-2 working days after receipt of payment and are shipped via one of our couriers.
If your order is for a large item (for example a Tyre Changer), this will be despatched via Lombard, our freight carrier. Orders for smaller items are despatched with our parcel courier DPD.
Shipping fees vary according to the total weight of the shipment. We advise you to group your items in one order - we cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Shipping fees will show in your shopping basket before you place your order with us.
We can deliver to countries outside of the UK - please contact us for further information if needed.
Returns & Exchanges
Before returning any goods, please contact us first so we can issue you with a returns number. You can then use the returns address as below:
- Returns Dept
- ProBike Ltd
- Unit 4 Sterling Business Park
- Salthouse Road
- Brackmills Industrial Estate
- NN4 7EX